Category: Customer

Customer Focus Drives Business Performance

As SunTrust Banks’ officials were re-composing their undertaking core values during the 2008 monetary emergency, they decided the need to put more concentrate on being customer first as a core value, and particularly the need to change way they incorporate customer voice in our dynamic procedure. In my online television show meet with Jeff VanDeVelde, […]

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Customer Obsessed Leaders Ask Different Questions to Create a Differentiated Company

In the event that there is one thing I have learned after some time is that the inquiries you pose are typically more significant than the appropriate responses. Pioneers comprehend what inquiries to pose and when to ask them so they can get their kin to concoct the best arrangements. They realize that their kin […]

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